Reference

amanahtoto Privacy Policy For Your Account

The amanahtoto Privacy Policy explains what we collect when you create an account, verify your phone, sign in from a mobile device, or connect DANA, OVO, GoPay and…

Account dataWallet recordsCookie choicesPrivacy requests
amanahtoto amanahtoto Privacy Policy For Your Account
CONTACT ROUTE

Get Help With A Privacy Request

A clear support path helps you control the data attached to your account. Start from the support contact shown beside your account and cashier area, then describe the request you want us to handle. We may ask for the phone verification step or another account detail before changing records, so a private request is not approved for the wrong person. The route also works when a wallet reference needs checking.

Team online

Correct account details

Tell us which account field needs correction, such as a contact detail or phone verification record. We compare the request with your account path before making an eligible change.

Ask about stored data

Use the support route beside the cashier path to ask what account, device or wallet references we hold. Include the relevant date or payment rail so we can locate the record.

Protect your request

Never send a DANA, OVO, GoPay or QRIS wallet PIN in a privacy message. We use account checks and payment references, not your private wallet credential, when confirming ownership.

ACCOUNT SAFETY

Keep Your Account Data Clear

We handle privacy as an account process rather than a promise hidden in small print. The steps below show how we separate account protection, device records, cookies, payment references and retention.

Account details

We use the details you provide during account creation and phone verification to identify the account, respond to requests and prevent another person from changing your records.

Device activity

When you sign in on a phone or desktop, we may retain device type, session timing and connection details. These records help us identify unusual access without reading private device content.

Cookie controls

Cookies can keep your session active and remember a privacy choice. You can manage cookies through your browser settings, although switching them off may affect account sign-in.

Wallet references

DANA, OVO, GoPay and QRIS references may be linked to an account request so we can trace payment status. We do not need your wallet PIN for that matching step.

Retention periods

We retain account, security and payment-reference records only as long as needed for the stated purpose, account protection or a legal requirement connected with the request.

Change requests

Ask us to access, correct or remove eligible personal data through the account support contact. We verify ownership first and explain if a record must remain for a legal reason.

Privacy Policy Answers For Your Account

These Privacy Policy answers cover the searches we hear most often before an account is opened or updated. Each answer stays focused on your data, account access, cookies, wallet references and the support route available through amanahtoto.

It covers personal details, phone verification, sign-in activity, device records, cookies and payment references connected with your amanahtoto account, including requests involving DANA, OVO, GoPay and QRIS.

Phone verification helps us confirm that an account request belongs to you. We may use its result when protecting access, answering a data request or correcting account details.

No. We may retain a transaction reference or payment status for DANA, OVO, GoPay, QRIS, bank transfer or virtual account checks, but we do not need your wallet PIN.

Yes. Contact us through the support route shown beside your account and cashier area. State that you want a data copy, then complete the ownership check before we process the request.

Send the correction request through account support and identify the field that is wrong. We verify your account first, update eligible records and explain any restriction tied to a legal requirement.

Cookies can remember your session and privacy choice when you move from sign-in to the account area on a phone. Browser controls let you manage them, though sign-in may change.

You can request removal through the listed support contact. We assess the request under the Privacy Policy and may retain limited account or payment records when a legal or security reason applies.